Terms & Conditions

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions, or any part of these terms and conditions, you must not use this website.

The contents of this site are provided “as is” without warranty of any kind, either expressed or implied. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, assume no responsibility for errors or omissions in these contents. We reserve the right to modify or withdraw, temporarily or permanently, the website (or any part of) without notice.

You are welcome to visit our site but you may not copy, reproduce, republish, transmit or distribute the content of this site without permission. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

In an effort to assist our users, we may provide links to other websites or sources. We are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for the privacy practices or the content of such websites.

Privacy Policy

You may visit our website without disclosing any personal information about yourself. However, you should be aware that anonymous user information such as browser type, language preference, referring site, pages visited, and the date and time of each visitor request, are automatically collected for statistical analysis of web traffic patterns and to improve the user experience.

We also collect potentially personally-identifying information such as your Internet Protocol (IP) addresses. Most modern websites automatically collect this information.

Cookie Policy

Last updated: 1 July 2019

The DCYCC website uses cookies to provide, improve, protect, and promote our Services. For example, cookies help us with things like understanding how you are interacting with our website, and improving it based on that information. By using our website you consent to the use of cookies.

Our Cookies Policy explains what cookies are, how we and third-parties we may partner with may use them on our website, and your choices regarding cookies and how to remove them.

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows our website or a third-party to recognise you and make your next visit easier. We use both “persistent” and “session” cookies. Session cookies expire when you navigate away from the website. Persistant cookies may expire within a day or remain for up to two years.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the website and so on.

You can delete cookies or instruct your web browser to delete or refuse cookies by adjusting the settings of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features on our website, you may not be able to store your preferences, and some of our pages might not display properly.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. Click here to view the Gravatar privacy policy. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Google Analytics is a widely used tool that helps website owners measure how users interact with website content. As you navigate between web pages, Google Analytics provides website owners JavaScript tags (libraries) to record information about the page you have seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to “remember” what you have done on previous pages or how you have interacted with the website.

For more information on the type of cookies used by Google, and the length of time they remain in place, please click here.

What rights you have over your data

If you have made a donation through this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Disclosure Policy

If you give us personal information – such as your name, home address or email address – in order to make an online donation or enter an event or competition, we promise not to share these details with any third parties, other than those necessary to record and process your payment.

We may from time to time send e-mail giving feedback to supporters. Other than this, the Durban Child & Youth Care Centre will not send you e-mail that you have not agreed to receive. You may opt-out of receiving these emails at any time, by clicking the unsubscribe link at the foot of the email or emailing info@dch.org.za with ‘remove’ in the subject line.

Security policy

All online credit card transactions are processed by DPO Paygate, a secure online payment gateway which is PCI DSS compliant with World Class Fraud Management Solutions. For more information on DPO Paygate, please click here.

Donations

We accept credit card/debit card donations from all over the world, but all transactions are processed in South African Rand [ZAR]. Should you be donating from another country, please use a currency converter if necessary to ensure you understand the value of your donation in ZAR.

Refunds

Should you wish for any reason to cancel your online donation, you may do so within seven (7) days and receive a full refund (less bank charges). Kindly notify us of any refund required by emailing nicolette@dch.org.za.